Privacy Policy

 

1. Data Collected

As part of the use of our website, we collect the following personal data via our contact form and newsletter subscription form:

  • Last name

  • First name

  • Pseudonym

  • Email address

  • Social media accounts (if provided)

We also use tracking tools such as Google Analytics and the Facebook Pixel to analyze visitors’ behavior on our website.

2. Purposes of Processing

The data collected is used for:

  • Managing inquiries submitted via the contact form.

  • Sending newsletters and promotional campaigns.

  • Analyzing traffic and visitor behavior in order to improve the user experience.

3. Legal Basis for Processing

The processing of this data is based on users’ consent, in accordance with the GDPR. This consent is obtained when subscribing to the newsletter or submitting a form.

4. Data Retention Period

Personal data is retained for a period of 3 years from the user’s last interaction (e.g. opening a newsletter, clicking on a link, etc.). After this period, the data is deleted or anonymized.

5. Data Recipients

The collected data is accessible only to:

  • The label manager

  • The marketing manager

  • The partners

6. Data Hosting

The collected data is hosted by Mailchimp, a GDPR-compliant platform certified for the processing of personal data.

7. Users’ Rights

In accordance with the GDPR, each user has the following rights:

  • Right of access: to obtain confirmation as to whether or not personal data concerning them is being processed and, where that is the case, access to such data.

  • Right to rectification: to request the correction of inaccurate or incomplete data.

  • Right to erasure (“right to be forgotten”): to request the deletion of their personal data.

To exercise these rights, users may send a request by email to: contact(at)cielnoir.fr.

8. Right to Withdraw Consent

Users may unsubscribe from the newsletter or withdraw their consent at any time by sending an email to contact(at)cielnoir.fr.

9. Changes to the Privacy Policy

CIEL NOIR reserves the right to modify this privacy policy at any time in order to ensure compliance with applicable legislation. Users will be informed of any significant changes via the website or by email.

10. Contact

For any questions regarding this privacy policy, you can contact us at the following address: contact(at)cielnoir.fr